Organizations in different industries these days are making use of workplace automation in different aspects of their business.
Work automation is all about the utilization of software or machines to help businesses with their daily repetitive manual tasks. It helps in boosting the entire workforce’s productivity by freeing up some of the employee’s tasks. This allows people to focus more on important knowledge-based parts of the business as it lets them use their skills in a more strategic way.
Effects of automation in daily work
Organizations in different industries these days are making use of workplace automation in different aspects of their business. A lot of companies are using AI based work automation chatbots for customer service. Chatbots enable them to offer continuous customer support for 24/7.
Other business sectors are also implementing automated hiring tools to speed up their hiring processes, making it easier to fill-in urgent job vacancies. Over the past years, the manufacturing industry has also been benefiting greatly in automating their daily operations. Robots have served a huge role in the production of goods and other material products.
However, despite the benefits of automation on the daily working environment, it poses several concerns in the future. As technologies continue to develop, it will also create several challenges and at the same time opportunities for both the organizations and humans.
How work automation and artificial intelligence (AI) are reshaping the future
One thing is for sure, automation is imminent and we have to prepare for its possible outcomes. As you can see automation and Artificial Intelligence (AI) are and will continue to alter the way we work.
Nevertheless, let us shed some light about how these technological innovations will reshape the future of the workplace:
- The rise of automation will not be about replacement of jobs but rather displacement of jobs. This means that employees will be given enough freedom to perform certain job responsibilities that require distinct human skills.
In the future of work automation, employee related tasks will require complex and less routine skills.
- As for the future of work, people will need to diversify their skills. More so, in the coming years, automation and AI will not be about us humans understanding these technologies. Rather, it will be more about these technologies trying to understand us.
- While a lot of businesses have already implemented work automation, it will not happen everywhere right away. Fundamentally, it will take over 20 years before automation reaches its highest potential. Not to mention that integrating these technologies in the workplace is not cheap and not all organizations are able to afford its costs.
