At OP360, we power AI for business operations and machine learning models by providing
human-annotated data labeling services and AI system training. Our outsourcing solutions offer security, cost-effectiveness, and scalability.
With ISO 27001 certification—the highest infosec standards in the industry—OP360’s AI operations maintain high ratings in customer satisfaction and lasting partnerships built on trust.
With top-of-the-line security protocols and dedicated facilities for data handling in the United States, India, Colombia, and the Philippines, we ensure 24/7 safety and confidentiality, 365 days a year.
Our expert annotators provide precise multilingual data labels, essential for large dataset AI models. Fluent in 12+ languages, human annotators improve the accuracy and scale of your machine learning.
AI begins with data. Every AI system, from virtual assistants and chatbots to self-driving cars and diagnostic tools, needs high-quality data to work effectively.
All AI systems rely on machine learning training data — labeled and annotated — to accurately recognize text, images, or speech. So, OP360 sources, labels, and categorizes all data formats from multi-page documents to rich images.
Outsourced data training with a global AI team sets your business up for success, whether you’re working on natural language processing, audio processing, optical character recognition (OCR), AI apps, large language models, or robotic process automation (RPA).
While there are plenty of automation tools on the market, humans are the superior annotators for AI data for a number of reasons:
The ability to understand nuanced cultural references and idioms
Navigating real-world uncertainties with common sense and knowledge
Ability to interpret audio-visual cues seamlessly
Ability to keep up with evolving cultural reference shifts
Understanding of emotions and artistic interpretations
Detection of common AI errors and ability to consistently apply guidelines
Ability to understand handwriting or irregular images
Ability to judge potentially offensive or harmful material
Although automation tools expedite certain aspects of data annotation, human annotators remain irreplaceable in their ability to handle the complexities of diverse data types and dynamic content.
We are the humans behind the algorithms, doing the mission-critical groundwork and carefully annotating large training datasets to enhance the efficiency of the AI systems you need to remain competitive in today’s increasingly digital landscape
When put to the test, we deliver better results for projects across the data lifecycle:
Our AI Operations team can quickly scale to create training data sets using the latest proprietary and open annotation tools, giving you the best of both worlds.
Accuracy reigns supreme, and our track record of consistently delivering precise results underscores our commitment to excellence. Managers are constantly auditing and overseeing the work produced.
Navigating the demands of vast AI training data is effortless with outsourcing. Our approach ensures rapid scalability and allows you to channel your energies into pioneering AI advancements.
We set the gold standard of information security (ISO27001) and data protection measures in place to ensure full industry compliance, giving you the confidence to power ahead with your projects.
We maintain an industry-defying 4-year agent tenure rate. You can rely on a consistent team of employees who are well-compensated and supported with training and development opportunities.
We help all types of businesses, from startups to mature enterprises. Our foundation of openness and collaboration ensures enduring client partnerships. The average client relationship lasts 5+ years.
Our strong team and client base have driven consistent YoY growth of over 59% for the last 4 years. We grow our business sustainably, ensuring excellent onboarding and client experiences throughout.
Strategically positioned in high-growth emerging cities, our 6 business outsourcing centers offer talented and tenured expertise, reduced employment competition, and up to 70% lower operational costs.
OP360 has the tools and experience necessary to support AI Operations whether you have a micro-sized business or a large scale corporation. In addition, our teams can work across a wide range of industries, including:
If you are considering outsourcing any part of business processes, we hope you will consider working with one of the best in the field.
Contact us to learn more about outsourcing solutions.
Powering Industry Giants
Trusted customer support partner of leading brands
Powering Industry Giants
Trusted customer support partner of leading brands
Thank you for your interest in AI Operations.
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OP360® is a registered trademark
of OfficePartners360 LLC
OP360® is a registered trademark of OfficePartners360 LLC