Using artificial intelligence for customer service solutions has moved from being a trend to that of a necessity for brands and businesses, and at OP360,
In today’s rapidly evolving healthcare landscape, accelerated largely by developing technology and the Covid-19 pandemic, organizations face mounting pressure to improve patient care while reducing
By 2031, the global value-based healthcare industry, or VBH, is expected to be at $43 billion—equivalent to a compound annual growth rate (CAGR) of 17.2%
Deliver high-quality CX, boost revenue, and retain top talentamid the sales rush The most wonderful time for retail and eCommerce companies is when peak season
Keep your employees and customers happy–and keep down costs–with proven tools In today’s competitive business landscape, companies are constantly seeking ways to enhance their customer
When generative AI was thrust into the tech limelight in late 2023, it was like meeting that hotshot new hire at the office—someone ready to
The Philippines commands an 18% global market share in customer experience, excelling in IT & digital services, healthcare services, and employee satisfaction among Global In-House
In your healthcare practice, every phone call matters. Missed calls mean missed opportunities—for appointments, medical advice, or billing support. Yet, staffing shortages exacerbated by the
Multi-site dental practices and Dental Support Organizations (DSOs) grapple with the complexities of managing various aspects of patient intake, scheduling, insurance verification, and claims management.
Beyond the chime of festive bells and the melodies of carols, the tune of the holidays reverberates with sales pitches and “buy now, pay later”
February is Black History Month—a time to acknowledge, educate, and celebrate Blackness and its history. This year’s observance focuses on the theme, “African American and
The Year of the Wood Dragon 2024 is the year of opportunities and evolution. In the Business Process Outsourcing (BPO) industry, this theme means technological
OP360® is a registered trademark
of OfficePartners360 LLC
OP360® is a registered trademark of OfficePartners360 LLC
