US Headquarters
Based in Ridgefield, Connecticut, our US headquarters, led by our founder Tim Boylan, serves as the focal point of our operations. With a strategic emphasis on growth and leadership development, we maintain a compact yet dynamic leadership team in the US, enabling us to provide enhanced guidance and opportunities across our ten global service centers in Colombia, India, and the Philippines.
Highlights
Founded in
12 Industries
50+
-
2006
Founded in the United States
Set up by two college friends with years of entrepreneurial experience and the drive to put client experience first.
-
2007
Launched ops center in India
Branched out to India to provide smart solutions for clients.
-
2011
Launched ops center in The Philippines
Ongoing growth drives expansion to The Philippines.
-
2021
Launched ops center in Latin America
Expanded to Colombia, Lat Am to provide a near shore option.
-
2022
Growth of 60%
Win four new logos, six new awards and expand operations in all regions. -
2023
Launched additional 1000+ seats in Davao City
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2024
Expansion into Cagayan de Oro, Philippines
Launched a new operation in CDO, providing another 1500 seats.
Our Executive Team
Tim Boylan
CEO and Founder
Ben Roberts
President and Chief Operating Officer
David Highbloom
Chief Administrative Officer
Aaron Fischer
Chief Revenue Officer
Sam Collier
Chief Information Officer
Erna Rubillos
SVP, Global Human Resources
Jesseth Sy Nalus
SVP, Global Finance
Megan Bassler
VP, Strategic Partnerships
Jessica Calise
VP, Marketing
Josh Corson
SVP, Data Science & Analytics
Branden Doyon
VP, Sales
Michael O’Neil
VP, Sales
Josh Nutter
VP, Sales
Tom Moskal
VP, Global Client Services
Powering Industry Giants
Trusted customer support partner of leading brands
Powering Industry Giants
Trusted customer support partner of leading brands
Learn more about OP360
Find us in Ridgefield
Location
31 Bailey Ave, Ridgefield, CT 06877
Certified Great Place To Work
OP360 is proud to be Certified™ by Great Place To Work® in the US. This recognition underscores our commitment to creating a positive and inclusive workplace culture for our employees as we continue finding a better way to deliver exceptional customer service together.
