Automated Analytics and QA Services

Tap into the full potential of your data

Whether you’re taking advantage of it or not, your company is swimming in data that can help you reach the next level. OP360’s AI-driven automated analytics ensure that you can unlock the full value of your data and translate it into business growth.

OP360’s AI assisted agents provide services for top brands with cutting-edge tech from our vetted partner marketplace. With completely automated, smart BPO solutions that go far beyond data cleansing outsourcing, your business will benefit from expanded data pools and better insights.

How Does Automated Analytics Work?

Leading companies stay on top by constantly evaluating how they’re operating, how their customers and clients are interacting with them, and how they can better approach decisions. Data helps tell the full story, but collecting it, analyzing it, visualizing it, and using it to predict the future is a complicated art that can require many hours of work and expensive manpower. 

OP360’s automated analytics make this process faster, easier, and more accurate. We use AI models and high-tech software to get the most out of your data, from collection to compiling reports. Using our advanced AI Operations, your company can outsource data validation to improve accuracy and optimize the entire analytics workflow. 

Benefits of AI-Powered Automated Analytics

When you outsource data enrichment and analytics with OP360, you can improve almost every aspect of your day-to-day business by gaining broader insight into: 

Customer behavior

Sales forecasting

Churn prediction

Operational efficiency

Risk management

Financial reporting

Supply chain optimization

Fraud
detection

What Is Automated QA Testing?

Reliable quality assurance is the key to consistent customer and client satisfaction. OP360’s suite of AI-integrated business solutions allows for more effective automation. 

Automated QA tools are beneficial for any company, but especially leaders in hi-tech industries. Developers face growing demand to release new apps and updates quickly, but rigorous testing is essential for identifying bugs and maintaining software quality. 

Automated QA ensures that your company’s products or services consistently meet high standards of quality, compliance, and performance, while reducing the time and resources typically required for manual testing. 

Reliable, secure, refreshingly human

Automated analytics and automated QA are only as good as the quality of the AI tools you’re using. OP360 has provided diverse BPO services to global brands for nearly two decades and has invested heavily in top-of-the-line artificial intelligence protocols. OP360 has ISO 27001 certification and dedicated data-handling facilities in the Philippines, Colombia, and India. 

When you outsource data validation and automated analytics, security is a top concern, but so is quality. Our suite of AI programs are trained on human-annotated data by annotators fluent in over 12 languages. This thoroughness is why we have some of the best centers in the world to outsource data cleansing services to. 

With higher-quality data that takes cultural context into account, OP360’s machine learning is a step ahead. Learn more about our outsourcing services and how you can launch your company forward while saving big on operations. 

Automated analytics
at work

See how large companies use OP360’s machine learning in the real world with this case study.

How tech transformed BPOs

Download our e-book to explore why OP360 offers a better way to handle BPO challenges.

How AI can become
your ally

Read our latest blog on how AI analytics can provide clarity to your business strategy.

The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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