How does artificial intelligence influence social media?
The use of artificial intelligence (AI) in social media holds great potential in transforming the image of brands on all digital platforms such as Facebook,
The use of artificial intelligence (AI) in social media holds great potential in transforming the image of brands on all digital platforms such as Facebook,
With the right customer service trends to follow, you can generate significant value for your business. You can acquire new learning methods, new processes, and
When people think of outsourcing, discussions are usually centered around cost savings. But there is much more to this business strategy. Outsourcing is not just
Notice how Facebook or Instagram deletes specific posts because they are deemed non-adherent to the platform’s community guidelines? This is an example of content moderation.
It is becoming increasingly difficult to acquire new customers in this competitive market. For your business to stand out in a deeply saturated market, it
What makes a perfect inbound call center agent? With all the drastic changes that occurred in the industry, how do workers present themselves as skilled
We’ve seen how the call center industry has been overcome with new pandemic-driven ways of working. There’s the growing demand for remote work, increased digital
E-commerce has given every business, big and small, equal opportunities to deliver a stellar customer experience. With an even playing field, it poses the challenge
Have you recently felt despondent with difficult things? How did you deal with it? Whatever it may be, everyone seeks relief from stress in one
The demands for a better working arrangement–whether it is at home or the office–were all exacerbated by the pandemic. The longer we spend our time
If there’s one thing businesses have learned over the course of the pandemic, it is the fact that the rigid social and physical office structures
Happy employees are more focused, productive, and reliable. And the key to nurtured employees is well-rounded human resource management. Since the human resource (HR) department
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