What is customer perception?
Customer perception refers to how a customer sees and feels about a company’s products, services, and offered support. It includes their first impression and the
February 28, 2022
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
Breaking through social media branding: The way to go
Social media is an incredible lever for showcasing your brand’s product and services. There are 4.5 billion internet users on the planet. With this enormous
February 26, 2022
How your company can efficiently provide customer support education
When a person approaches your support team, it is your mission to resolve their concern and have them leave with a positive customer experience. How
February 25, 2022
Key differences between outsourcing vs crowdsourcing
Although outsourcing and crowdsourcing have obvious differences, they both offer advantages for your business. Let’s settle the debate on outsourcing vs crowdsourcing and take a
February 23, 2022
Factors that affect consumer buying behavior
Several factors shape consumer buying behavior toward purchasing a product or service from a business. In this guide, we’ll delve deep into what consumer buying
February 21, 2022
What is consumer behavior?
Studying consumer behavior provides marketers in-depth understanding of consumers’ behaviors and decision-making processes. Discover its importance and understand the types of consumer behavior in this
February 20, 2022
What can document processing do for your business?
Organizations seeking to achieve the benefits of digital transformation need a document processing solution to streamline business processes. Learn more about its importance and benefits
February 18, 2022
Instagram marketing 101: How to do it the right way
Harness the power of Instagram marketing and become an IG expert in no time with our top tips. Discover the key steps to grow your
February 16, 2022
How can businesses develop an omnichannel marketing campaign
Omnichannel marketing campaign is all about providing a seamless customer experience. Here’s how you can develop one.
February 14, 2022
Why use WordPress for your business website?
WordPress has been helpful to many businesses of all kinds. Find out why your organization needs to use WordPress.
February 11, 2022
How artificial intelligence is transforming business process management
Businesses that incorporate artificial intelligence generate more value. Here’s how AI technologies are transforming business process management.
February 9, 2022
Most buzzworthy lead generation trends in the coming year
Lead generation is constantly changing and marketers should adapt to these changes. Find out what these lead generation trends are.
February 5, 2022
