Social media advertising: Benefits, platforms, and strategies
You don’t have to go very far to find someone busy looking at their phone. We live in an age of digital information, and everyone
March 29, 2023
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
A comprehensive guide to improve customer acquisition in 2023
Sales are what keep businesses up and running. But without customers, a company’s sales rates would plummet, taking the business down along with it. Despite
March 27, 2023
Gaming customer service done right: What you need to know
The gaming industry has seen sustained growth over the past years. According to a Statista report, the sector’s market value is projected to reach USD
March 24, 2023
Top 6 reasons to outsource your sales and marketing
The marketing department is the pulse of a company. It generates interest and ultimately spreads the word about the organization’s products or services. As businesses
March 22, 2023
Why should businesses consider outsourced accounting?
Despite the computerized accounting software, handling accounting can still be overwhelming because of the numerous tasks involved in the process. Accounting personnel inventory all unrecorded
March 20, 2023
IT outsourcing in 2023: Benefits, challenges, and trends
IT outsourcing has become a more viable practice since organizations now rely on digital technologies. According to a Businesswire survey, 62% say digital transformation is
March 18, 2023
8 things to consider before hiring an outsourcing partner in 2023
Before the pandemic, only a few people were aware of the growth of the BPO industry. In fact, there is a misconception that it only
March 16, 2023
Here’s why outsourcing application development is a win in 2023
Application development market has evolved exponentially. However, the various standards and frameworks have made it impossible for businesses to develop sophisticated web applications or software.
March 14, 2023
What to know when outsourcing contact center services
Companies have long recognized outsourcing as a viable and cost-efficient business solution. As business process outsourcing (BPO) firms began spreading across the globe, so did
March 12, 2023
An introduction to the different types of remote work
Remote work has boomed as more companies embrace the benefits of flexible working schedules. Although forms of remote work have been around for decades, it’s
March 10, 2023
Conversion rate optimization: Benefits, process, and calculation
Technology has made significant advancements in the past few years, prompting businesses to adopt newer trends. Nonetheless, the fundamentals of marketing remain sound: Convert more
March 9, 2023
What is cloud migration?
Cloud migration moves data, applications, and services from an on-premises environment to a cloud computing platform. It may also involve moving resources from one cloud
March 8, 2023
