How offshoring game-testing can bolster your customer experience

Nowadays, the gaming industry is booming business. It’s no secret that games are some of today’s generation’s most popular entertainment options. 

It makes sense for companies to capitalize on this trend by releasing their own games. However, bringing a game to the market isn’t as easy as it seems. 

It requires much work, from designing to programming and testing. A good game must be tested thoroughly before being released for public use.

Due to an increasing number of games being developed, ensuring that every game meets the highest quality standards can be challenging. This is where offshoring game testing comes in. 

Game-testing offshoring services make business costs manageable and far more predictable while delivering quality results. You can save time and resources and enhance your customer experience.

Whether you’re a small indie game developer or a large gaming studio, discover how offshoring game testing can take your gaming experience to the next level.

How does offshoring game testing works? 

Offshoring game testing is a process of outsourcing game testing to a third-party provider located in another country. 

The offshore team is responsible for testing the game’s features, functionality, performance, and user experience and providing feedback to the game development team.

The need for game testing has grown over the years, with many companies realizing they can no longer take their products’ quality for granted.

According to Digital Journal’s latest report, the global game testing service market size is projected to grow at a CAGR of 10.11%, reaching USD 1375.82 million by 2027.

Game makers often need a game-testing agency that can deliver excellent results. This is usually done in an environment that simulates the real-life experience and similar playing conditions.

During the development stages, developers often require careful playtesting by an independent test team of well-knowledgeable individuals who know how to spot bugs. 

This testing aims to help the developers improve their products to offer a favorable user experience and make the game more engaging. Outsourcing firms offer comprehensive and innovative game-testing solutions for businesses.

Common game testing services 

Testing is an important part of any game development process. Each step ensures that the game has high-quality standards and all product aspects are working correctly.

Here are the common types of game testing:

User interface testing 

In game development, a user interface (UI) is crucial as it bridges your users and your product. A well-designed UI can affect how users view your product and whether they become loyal customers. 

Thus, UI testing focuses on how easily players interact with the menus and the game itself. In this type of testing, testers usually log into different accounts or navigate menus to identify any usability issues.  

This could prevent users from completing basic tasks within the game.

Functionality testing 

Professional testers with a thorough knowledge of code, programming, and the language of the software carry out functionality testing. 

For instance, if a developer has created an online multiplayer mode for their title, they’ll want to make sure it works properly before releasing it to consumers.

This type of game testing checks if the game functions as intended. It includes testing for bugs and glitches in the game, ensuring that all buttons are working properly and that gameplay works properly.

Load and performance testing 

The game load and performance testing goal is to ensure that the game can handle many concurrent users on its server.

The more people play a given game at once, the more stress it puts on its servers. To combat this issue, developers need to ensure that their server architecture can handle the load generated by all those players.

As a result, this kind of testing helps you identify problems with your server infrastructure. Such as whether it has enough bandwidth to handle all the requests or if bottlenecks might prevent users from getting their data quickly.

Compatibility testing 

Today, millions of devices, chipsets, OS configurations, processors, ICs, and others exist. Compatibility testing is needed to make sure that games work in a variety of environments

This type of testing ensures that your game can be played on different devices, operating systems, hardware configurations, and browsers. 

Compatibility testing is critical if you plan to launch on multiple platforms because each platform may have its own set of requirements. 

Why offshore game testing solutions?

Cost-efficient 

In a world where cost-efficiency is key, many game-developing companies opt to offshore game testing solutions. 

You might think that it would be expensive to hire people from another company, but it’s actually cheaper than having in-house testers. 

When you outsource your testing needs, you only pay for what you need. Also, it helps reduce overhead costs associated with employee salaries and other expenses such as rent and utilities for office space. 

Access to an experienced team of game testers 

Game testers have years of experience with different types of games and know how they should work and what they should look like. 

These experienced teams can easily spot potential issues, which is why they are essential in ensuring your product performs well when released into the market.

Game testing is a complex task and requires significant skills, experience, and knowledge. When you hand over your game testing requirements to an offshore partner, you gain access to an experienced team of testers. 

These specialists will help you produce quality results for your business. 

Superb infrastructure 

Ofshoring companies invest in top-of-the-line technology and infrastructure, which can help you test your games quickly and efficiently. 

Many offshore companies have state-of-the-art facilities which allow them to provide high-quality services at an affordable price. This means you can get all your work done at an affordable price without compromising quality or timeframes.

They also offer complete confidentiality when sharing sensitive information with you or any third-party company.

Achieve a faster go-to-market

Gamers can be found in all parts of the world. For this reason, developers must create and  launch their games globally and reach as many people as possible. 

But launching isn’t easy; it takes time and money to translate the product into different languages and adapt the UI/UX (user interface/user experience). 

Any company needs to have a successful product launch. With offshore game testing, companies can avoid these issues by ensuring that every part of their game works properly before releasing it to the public.

ABOUT THE AUTHOR
Picture of Jewel Tirona

Jewel Tirona

The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
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