Partner Marketplace

Loris is the pioneer of Conversational Quality (”CQ”). We provide customer teams with a platform designed to continuously improve each conversation. With this we are creating an impactful feedback loop of real-time agent assist, actionable insights and quality assurance. Loris continuously gets smarter as it looks at every conversation for sentiment and intent. It can point teams to where problems exist and serve up the best coaching moments to create a team of high performing agents resulting in lowered churn and more satisfied customers. Loris is the source of truth for 100% of customer conversations.

Loris is the pioneer of Conversational Quality (”CQ”). We provide customer teams with a platform designed to continuously improve each conversation. With this we are creating an impactful feedback loop of real-time agent assist, actionable insights and quality assurance. Loris continuously gets smarter as it looks at every conversation for sentiment and intent. It can point teams to where problems exist and serve up the best coaching moments to create a team of high performing agents resulting in lowered churn and more satisfied customers. Loris is the source of truth for 100% of customer conversations.