Optimize your business processes with data integration
Each day in the business world, a sheer volume of data is generated all around us. It is in every system and application that people
January 10, 2023
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
A basic guide to revenue operations (RevOps)
Growing revenue has always been a company’s top priority because gaining profit is the key to basic financial survival. Some companies use financing to sustain
January 8, 2023
The importance of maintaining data integrity for your business
Nowadays, data is increasingly available, which has led businesses to make use of it in data-driven business decisions. More and more organizations have been working
January 6, 2023
Customer self-service: Definition, types & Importance
Due to the advent of technology, a lot of people expect seamless and rapid customer service. Most people want answers to their queries instantly but
January 4, 2023
The basics of revenue marketing
Business growth is mainly driven by revenue, and every organization must have a concrete plan to prevent the failure of its marketing strategy. Building and
January 2, 2023
A brief introduction to brand resonance
In the early days of brand marketing, consumers often obtained information from only a few sources: Today, consumers have access to various materials and authorities
December 31, 2022
Seven customer experience strategy best practices for 2023
It is no secret that customer experience is critical to business success in today’s market. Brands are executing different ways to connect and deliver the
December 29, 2022
CRM analytics and its importance for your business
Nowadays, more and more businesses are using customer relationship management (CRM) software. It plays an integral role in gathering and analyzing customer interactions with the
December 27, 2022
Eight steps to produce an insightful campaign analysis
A business website, social pages, and ad campaigns contribute to a brand’s overall image. Marketing efforts should be creative, trendy, and tailored to the preferences
December 23, 2022
A brief introduction to value network analysis
In many companies, traditional business processes are always open to working on continuous improvement. Every organization exists to deliver something of value to a client
December 21, 2022
10 best web analytics tools to use in 2023
As businesses shift their operations online, the use of websites and online platforms has become a norm for organizations to provide customer services. Companies may
December 19, 2022
Five essential sales prospecting techniques to boost your conversions
Sales may be a challenging profession. At its most basic, the art of selling convinces someone to purchase goods and services. But, as a sales
December 16, 2022
