Inbound and outbound telemarketing: The key differences
Inbound and outbound telemarketing have the same objectives but different methods. Discover their key differences by reading this article.
November 12, 2022
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
Here’s how a data scientist empowers a business
The role of a data scientist is increasingly needed in businesses today. Get to know why and how data science empowers a company.
November 10, 2022
Here’s why you should hire a certified bookkeeper for your small business
Discover why hiring a certified bookkeeper is a smart move for small businesses.
November 8, 2022
What is a data analyst?
Organizations are becoming more data-driven. Learn more about a data analyst in this article.
November 6, 2022
5 Outbound call center strategies must-haves
Learn how you can further improve your outbound call center strategy and maximize your outbound calls in this article.
November 5, 2022
The fundamentals of lead generation outsourcing
Learn how lead generation outsourcing can support your business growth and development.
November 3, 2022
Technical support skills to boost overall user experience
Learn what technical support skills your team needs to enhance your overall user experience.
November 1, 2022
Data analytics for small businesses
Know how data analytics for small businesses can be a convenient way to optimize business performance using various data analytics tools.
October 28, 2022
4 Types of call center automation for every business
Business landscapes continuously evolve, and people’s needs are becoming more pressing. Because of that, call centers applying the best practices have become in demand across
October 27, 2022
Here’s how you can use data analytics for finance
Using data analytics for finance helps industries make sound decisions, leading to enhanced financial outcomes. Discover how in this article.
October 26, 2022
4 Types of call center automation for every business
As time passes, businesses and their services become increasingly customer-focused. Business landscapes continuously evolve, and people’s needs are becoming more pressing. Because of that, call
October 25, 2022
4 Types of call center automation for every business
Call center automation utilizes automated software to undertake manual agent tasks. Learn about the four types of call center automation.
October 24, 2022
