Content marketing 101: Key steps to master content optimization
When we optimize something, say a design, process, or methodology, that means we take measures to make them fully functional and effective as much as
May 18, 2022
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
Outlook of retail marketing this 2022
Almost all businesses have created new ways to revamp the ways they operate as an enterprise in the light of the world’s shifts and drifts.
May 16, 2022
The ultimate guide to human content moderation: Everything you need to know
With all the increasing difficulties of content moderation in the digital arena, the amount of violations also increases. It gets harder and harder to keep
May 14, 2022
How does artificial intelligence influence social media?
The use of artificial intelligence (AI) in social media holds great potential in transforming the image of brands on all digital platforms such as Facebook,
May 12, 2022
These customer service trends are game-changers in today’s businesses
With the right customer service trends to follow, you can generate significant value for your business. You can acquire new learning methods, new processes, and
May 10, 2022
How can outsourcing work for all business sizes?
When people think of outsourcing, discussions are usually centered around cost savings. But there is much more to this business strategy. Outsourcing is not just
May 8, 2022
Outsourcing content moderation services: All you need to know
Notice how Facebook or Instagram deletes specific posts because they are deemed non-adherent to the platform’s community guidelines? This is an example of content moderation.
May 6, 2022
Surefire lead generation strategies that will work for your business this 2022
It is becoming increasingly difficult to acquire new customers in this competitive market. For your business to stand out in a deeply saturated market, it
May 4, 2022
It’s 2022, what are we looking for in inbound call center agents?
What makes a perfect inbound call center agent? With all the drastic changes that occurred in the industry, how do workers present themselves as skilled
May 2, 2022
Tried-and-tested call center strategies this 2022
We’ve seen how the call center industry has been overcome with new pandemic-driven ways of working. There’s the growing demand for remote work, increased digital
April 30, 2022
The future of e-commerce: What to expect this 2022
E-commerce has given every business, big and small, equal opportunities to deliver a stellar customer experience. With an even playing field, it poses the challenge
April 29, 2022
The magic of retail therapy: How it helps consumers and small businesses
Have you recently felt despondent with difficult things? How did you deal with it? Whatever it may be, everyone seeks relief from stress in one
April 27, 2022
