These brands are loud and proud of their exceptional customer service
All businesses want to deliver exceptional customer service. Take it from these famous brands on how you can do so!
January 12, 2022
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
Ultimate guide for call center services
Learn more about the types of call center services and how you can operate them via in-house or outsourced management.
January 9, 2022
Actionable tips to boost your outbound sales this 2022
In the coming years, we’re looking for new ways to boost our outbound sales. Here’s how you can do it.
January 7, 2022
‘Tis the season to deliver excellent customer service: Handling customer complaints during the holidays
As consumers prepare for the biggest holiday season, your business should do so too. Check out these tips on how to handle customer complaints.
January 5, 2022
Here’s how famous brands get customers’ satisfaction feedback
There are plenty of ways brands leverage their customer satisfaction feedback. Here’s how trusted brands do it.
January 3, 2022
A simple guide for your content marketing ventures
With so many content marketing strategies fed to our faces every day, some aren’t as effective or resonating as they should be. People are looking
December 30, 2021
All you need to know about software development processes
Understanding software development processes offers your business vast opportunities in today’s digital era. Find out how you can start establishing one.
December 29, 2021
Document process outsourcing: What is it, and its benefits
If you need seamless and time-efficient document management, a document process outsourcing process with a BPO provider is the recommended next step.
December 28, 2021
Advantages of outsourcing data analytics
With data analysis, companies can better evaluate their content strategies in developing their products and services. Learn more on how you can outsource your data
December 27, 2021
Must-watch contact center software trends in 2022
In the upcoming year 2022, let’s see how these contact center software will affect the industry and what trends are there to watch out for.
December 26, 2021
Christmas marketing ideas for your e-commerce business
As your business gears up to Christmas, make sure your e-commerce business is also ready for the fullest Christmas marketing ideas.
December 24, 2021
Most reliable inbound and outbound sales strategies
To maximize the full potential of boosting your sales funnel, relying on these inbound and outbound sales strategies might just do the trick.
December 24, 2021
