Ways to effectively manage a data breach with PCI-DSS
A data breach affects the entire payment card system. Following PCI-DSS standards could help you develop a plan to deal with these instances.
September 10, 2021
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
How does a PCI-DSS certification help businesses?
PCI-DSS gives a framework for organizations that handle data. This contains security methods to protect credit card information in all payment operations.
September 8, 2021
Key steps in starting your omnichannel service
Omnichannel service gives your customers fully integrated and unified support across all channels and devices. It aims to be everywhere there is an audience.
September 6, 2021
How can an omnichannel service help provide an exceptional customer experience?
An omnichannel customer experience helps your clients, employees, and company develop a relationship that ensures your organization’s success in the industry.
September 5, 2021
Practical reasons why customers want an omnichannel experience
Omnichannel experience presents a unified purchasing journey. Buyers begin their communication in one channel and continue it on another without any problems.
September 3, 2021
Five barriers of a successful omnichannel service
Providing an omnichannel service may present some challenges to your team. Integrating each channel and giving seamless customer interaction is not easy.
September 1, 2021
Five key elements needed for fail-proof customer service
Customer service refers to the way you support your customers in your stores. Providing excellent service to them would help your business grow and develop.
August 27, 2021
When do you need an omnichannel stategy?
Omnichannel service could help your business create smooth and trustworthy communication for clients who rely heavily on online channels to purchase products.
August 25, 2021
How to measure and analyze your direct mail success?
Direct mail marketers use different metrics to track the performance of their campaigns. These metrics are focused on the number of pieces sent out to
August 23, 2021
Direct mail marketing – explained
Direct mail marketing refers to the act of sending tangible items to your customers. It is a way to connect with leads in a meaningful
August 22, 2021
Lead generation methods: How do you attract quality leads?
Lead generation is the process of identifying and attracting prospects and utilizing different tactics to convert them into paying customers.
August 20, 2021
Most effective outbound marketing tactics for your company
Outbound marketing is a great strategy to generate traffic, leads, and revenue. Advertising and reaching out to customers initiate brand awareness and interest.
August 18, 2021
