Inbound marketing and cold calling: What’s the difference?
Inbound marketing and cold calling are both methods to find potential customers. These two approaches are some of the most effective strategies to help your
July 30, 2021
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
PCI-DSS Level 1 compliance: Why is it important?
What is PCI-DSS Level 1? Why is it important for your business to apply for compliance?
July 26, 2021
Market research types: What you need to know
Market research is conducted to prospective clients to evaluate the viability of a new product or service. It is an effective way to understand your
July 23, 2021
Email marketing: How does it work?
Email marketing refers to the act of sending a commercial message to people who have signed up on your email list and given express permission
July 21, 2021
Top five ideas for a fruitful lead generation
A good lead generation process includes multiple steps to create loyal customers. To succeed, you need a structured process that could regularly attract your leads.
July 19, 2021
Five essential tools for inbound & outbound calling services
Learn more about the functions of call center services. Know what essential tools you need to set up for your inbound & outbound calling.
July 18, 2021
A beginner’s guide to lead generation
Lead generation is the method of attracting buyers and making them gain interest in your company’s offerings. Here’s a quick guide to all things lead
July 16, 2021
Benefits of having an omnichannel customer service
Omnichannel customer support service provides prospective buyers with a unified experience across different channels. What are its other benefits?
July 14, 2021
Tips on drafting effective outbound sales scripts
Outbound call scripts can be a critical component of your overall sales plan. It can help you prepare the right questions and words to say
July 12, 2021
Five tips to strengthen your inbound calling strategy
A good inbound calling strategy should not be underestimated. It can help your client decide whether they want to support your business or not.
July 9, 2021
PCI-DSS Levels: What you need to know
What are the different PCI-DSS levels and how can you classify your business under this?.
July 7, 2021
Win your customers with these inbound & outbound calling strategies
Ensure that you are offering consumers the best customer experience with these call center tips. Know what strategies to use for inbound and outbound calling.
July 5, 2021
