Here are top five omnichannel service best practices that you can utilize
What does it mean you have an omnichannel customer service? What omnichannel services are critical to your business?
June 7, 2021
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
6 Essential skills to look for in hiring your customer service staff
What does it take to provide your customers with the best customer service experience? What essential skills should you look for in hiring your staff?
June 3, 2021
Importance of excellent customer service
What does it mean to be a customer service oriented business? Why should you focus on giving your customers the best customer experience?
June 2, 2021
Five customer service tips to improve client satisfaction
Customers’ needs and wants are constantly changing. Here are a few tips to help your business improve on your customer service and maintain well satisfied
June 1, 2021
Elevate your customer service experience by offshoring your contact center to the Philippines
Why outsourcing to a contact center in the Philippines is a good option to improve your customer service? Why do foreign companies offshore to the
May 31, 2021
Outsource WordPress development services
Here’s a quick guide on how to outsource wordpress development. Get to know what wordpress development services can you usually outsource.
May 30, 2021
How to choose the most suitable contact center vendor for your business
Get know how to choose the most suitable option among different contact center vendors for your business. Here’s how you can evaluate your options.
May 29, 2021
Outsourced sales solutions for startups
Find out what struggles startups commonly face in terms of their sales, and how to overcome it. See if outsourced sales for startups is a
May 28, 2021
Analyzing the pros and cons of outsourced accounting solutions
Dissecting the pros and cons of outsourced accounting solutions. Is accounting outsourcing worth trying? Let’s find out!
May 27, 2021
The impacts of artificial intelligence in the healthcare industry
AI has its significant impacts in different types of industries. Discover the uses of artificial intelligence in healthcare today and in the future.
May 26, 2021
Marketing research: Definition, methods and examples
Learn the basics of marketing research, and how it is different from market research. In this article, we will discuss its definition and various methods.
May 25, 2021
Your absolute guide to choosing the right software outsourcing company
Be able to choose the right software outsourcing company to handle your software development project. Learn some tips in selecting your outsourcing partner.
May 24, 2021
