5 uses of Interactive Voice Response (IVR) in the contact center
The contact center is continuously evolving and part of its innovation is the use of Interactive Voice Response (IVR). What are the uses of IVR
April 5, 2021
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The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
Outsourcing your data analytics projects
Data analytics is another technological breakthrough in the business industry. Is outsourcing your data analytics projects worth it? Read this article to find out.
April 4, 2021
In house payroll vs outsourcing payroll services
In house payroll vs outsourcing payroll services, which one is better for your business? How are the two options different from one another?
April 3, 2021
Top three ways your business can benefit from data analytics solutions
How is data analytics solutions transforming the business industry? What are the benefits of this technological innovation?
April 2, 2021
Data analytics vs data science: Discover the difference
A lot of people are unaware of the difference of data analytics and data science. How do these two differ from one another? What are
April 1, 2021
The top five effective data analytics methods for your business
How can your business benefit from data analytics? What are the different data analytics methods you can incorporate to your business?
March 31, 2021
Bookkeeping solutions: Why outsource your bookkeeping?
Just like any other great advantages of outsourcing, discover how bookkeeping solutions can help in your overall business growth.
March 30, 2021
COVID-19’s impact to the global contact center outsourcing market
The COVID-19 pandemic has greatly affected the market industry all over the world. How exactly has the pandemic impacted the global contact center outsourcing market?
March 29, 2021
Choosing the best accounting service provider for your business
Businesses should be able to choose the perfect outsourcing provider for their accounting needs. Here are tips to help you pick the best accounting service
March 28, 2021
Why do companies outsource software developers?
Software development is a complex process. While it is essential to an organization, why do businesses opt to outsource their software development projects?
March 27, 2021
Mobile application development outsourcing: What you need to know
Have you ever considered outsourcing your mobile application development? Here’s your guide to achieving a successful mobile app outsourcing.
March 26, 2021
BPO and finance accounting services for 2021
Managing a business is a huge responsibility. Learn how the Business Process Outsourcing (BPO) industry can help with your accounting needs.
March 25, 2021
