Meet the OP360 Team

Lean, Strategic Leadership

Our organizational model distributes roles, responsibilities, and authority to the proven markets we operate in. We are led by a diverse team of entrepreneurs who have rooted in OP360 their creativity, agility, deep expertise, and innovative thinking. Our unique ability to provide our clients with the best BPO solutions comes from decades of experience as both buyers and providers of BPO.

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Global leadership roles held by women

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Management based onsite in countries where we operate

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Strategic US-based leadership driving global growth

Tim Boylan

CEO and Founder

United States

Ben Roberts​

President and Chief Operating Officer

United States

Jesseth Sy Nalus

SVP, Global Finance

Philippines

Aaron Fischer

Chief Revenue Officer

United States

Josh Corson

SVP, Data Science & Analytics

United States

Sam Collier

Chief Information Officer

United States

Jamie Salazar

SVP Operations and Philippines Country Manager

Philippines

David Highbloom

Chief Administrative Officer

United States

Erna Rubillos

SVP, Global Human Resources

Philippines

Mark Ellis

Chief Financial Officer

United States

Carolyn Gambito

Sr. Director, Global Client Services

Philippines

Kenifet Porter

Director, Global Client Services

United States

Ellen Mae Garcia

Sr. Director, Finance

Philippines

Dahlia De Guzman

Sr. Director, Finance

Philippines

Ganesh Ranganathan

SVP, Operations

India

Jessica Calise

VP, Marketing

United States

Branden Doyon

VP, Sales

United States

Atty. Tess Tan

Sr. Director, Legal & Compliance

Philippines

Joseph Lofranco

Sr. Director, IT

Philippines

Michael Dutton

Director, Global Client Services

United States

Michael O’Neil

SVP, Strategic Accounts

United States

Tom Moskal

VP, Global Client Services

United States

Johnny Follin

VP, Global Implementations & PMO

United States

Melissa Hausser

Sr. Director, Event Marketing

United States

Oscar Gil

Director, Operations Colombia Country Manager

Colombia

Nathalie

Nathalie Torralba

Assoc. Director, Operations

Philippines

Josh Nutter

VP, Sales

United States

Brian Nepangue

Assoc. Director, Training, Qlty. & Dev.

Philippines

Kelsey Meckes

Director, Global Client Services

United States

Chad Jumalon

Global IT Director

Philippines

Ryan Orlanes

Sr. Director, Operations

Philippines

Aravind Kumar

SVP, Client Operations

India

Felice Marie Uytengsu

Director, Operations

Philippines

Russel Capatoy

Director, Operations

Philippines

Joy Bragat

Director, Operations

Philippines

Elkin Ventura

Assoc. Director, Operations

Colombia

Jacqueline Mistretta

Director, Strategic Partnerships

United States

Brigett Pineda

Assoc. Director, Business Intelligence

Philippines

Avegayle Baloro

Director, Operations

Philippines

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The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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