Social Media, Entertainment and Gaming

A better way to immerse yourself

Providing safe and seamless digital experiences for customers, players and
online communities across social media, entertainment, and gaming.

Customer experience, content moderation, player and community support are the bedrock of our social media, entertainment, and gaming teams. We tailor our services for each platform and game studio we work with, going that extra mile to provide a service that relates to your audiences. This is why for example, we find gamers to serve our gaming clients because to think like a gamer, you have to be a gamer.

We protect your users from harmful content

We optimize player support operations

We grow your gaming community

We drive higher service consumption and brand loyalty

Outsourcing Solutions for Social Media,
Entertainment and Gaming

Customer Experience

Player tech support
Platform support
Game QA & testing
Hardware testing & validation
Digital player
Omni-channel support (voice, email, chat, SMS, social, in-app messaging, in-game chat)
Billing and subscription support

Content Moderation

Content moderation
Community moderation and support
Live video, audio, streaming, chat review & moderation
Account takeover recovery fake postings & reviews
Ad review & classification policy
Research & analysis

AI Operations

Back Office Support

ID verification
Detecting and preventing fraud
Advisory and investigative services for fraud
eSports integrity
In-game marketplace integrity know-your-transaction digital asset screening
Subscription management, payments and renewals

“OP360 is responding quickly to player issues and we are excited to be working with them on creative campaigns to grow our gaming communities.”

Vendor Program Manager, Game Studio

Get in touch

Thank you for your interest in our services. To find
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