6 data cleansing best practices in 2023
With the internet growing faster and faster, there is an ever-increasing data supply. Many businesses use the data they collect daily to support their overall
April 26, 2023
Blog
The latest news and views from our team of thought leaders on Customer Experience, Content Moderation, AI Ops, and Back Office Support.
How offshoring game-testing can bolster your customer experience
Nowadays, the gaming industry is booming business. It’s no secret that games are some of today’s generation’s most popular entertainment options. It makes sense for
April 24, 2023
Best practices in creating customer surveys
In an increasingly customer-centric world, customer surveys help businesses know customer preferences and improve their overall operations. The trend in customer surveys has increased over
April 22, 2023
Why AI outsourcing is a win for your business
One of the biggest impacts of IT outsourcing is the birth of AI. AI outsourcing can come in many forms, such as chatbots, search engines,
April 20, 2023
An overview of customer profiling
We’re past the point of companies creating whatever marketing they wanted and sending it out into the void, hoping it sticks to any number of
April 19, 2023
A quick guide to healthtech outsourcing in 2023
Given the market’s high competition, quality has become the differentiator for products and services. Learn more about quality control and how it can amplify your
April 18, 2023
Image moderation: A comprehensive guide
Words alone often cannot convey an idea, making the content dull. Brands that use high-quality images and graphics entice customers more. Similarly, companies utilize logos
April 16, 2023
6 advantages of outsourcing data management services
Data has become integral to any business in today’s digital world. Companies that don’t properly manage their data might compromise their customer records and lose
April 15, 2023
6 AI implementation best practices
Artificial intelligence (AI) has become the foundation of some of the largest and fastest-growing companies in the world. It has gained much popularity due to
April 13, 2023
Content moderation in the age of information
User-generated contents (UGCs) significantly impact the effectiveness of a business’s marketing strategies. Because UGCs are organic (i.e., not paid) content and are often from customers
April 11, 2023
7 steps to creating an omnichannel support strategy
Today’s world has more ways for people to be connected than ever before. It used to be that you needed a desktop PC to go
April 9, 2023
Understanding order management processes and their importance
The buyer’s journey begins once a customer places an order on your business. Managing small orders from a few customers can be easy at first.
April 5, 2023
